Dates and times are allocated on a first-come, first-served basis. Please ensure that you have booked your time and date by calling or completing the online booking form.
Provisional bookings will be held for 7 days. If you do not come in and sign the booking form and pay the deposit the slot will be released.
You need to arrange a time when you can come in to sign the booking form and pay the deposit.
To confirm a booking you need to pay £100 deposit. Through this payment it is deemed that you have accepted our Terms & Conditions
Deposits are non-refundable unless a party is cancelled more than 3 weeks before the party date – in which case a £25 cancellation fee shall apply.
Please ensure that all of the relevant details for your party are correct. If you later realise that you have forgotten to tell us something or information is incorrect, tell us as soon as possible. Changes must be submitted in writing and we shall endeavor to accommodate such changes.
Sindbads will contact you 48 hours before your party to confirm the details of your booking – number of children attending, food choices, and other optional enhancements.
The minimum number for a Sindbads Play & Eat party & Themed Party* is 10.
The minimum number for an Exclusive Party at Sindbads is 20
If the number of guests on the day of the party differs from these confirmed numbers, Sindbads reserve the right to make the following adjustments to the final amount payable:
the full price for the minimum number of guests will be charged for a Play & Eat Party.
For a Themed Party or an For Exclusive Party booked on a Saturday the total cost of the booking will be charged.
Sindbads shall provide an appropriate knife for parents to cut the birthday cake in the party room (if required). Please do not bring own cake knives onto the premises.
A member of Sindbads team will be there to help you from the beginning till the end of your party.
The person responsible for organising the party should arrive at least 10 minutes before your party is due to start. If the party starts late we’re afraid we cannot extend the party time. Our party room is for your exclusive use during your party.
Quite often we will have another party booked in after yours, so please leave the party room on time. Sindbad’s thanks you for your help and co-operation.
Sindbads reserves the right to cancel a party booking.
Sindbads reserves the right to refuse a booking.
Unless otherwise stated, all normal rules of entry apply.